Up to date status information for DNS Park http://status.dnspark.net/ Sat, 31 Jul 2010 14:44:57 +0100 FeedCreator 1.7.2 http://www.dnspark.com/images/dnspark.png http://www.dnspark.net/ DNS Park system status update for all important events. Feed mirrored at http://status.dnspark.com/ and http://status.dnspark.net/. Copyright 2007 http://status.dnspark.net/#386 Be watching your Inbox (or SPAM folder) for an announcement from DP that applies to all Free DNS Hosting and Free Base DNS Hosting Services.<br /> Sun, 18 Jul 2010 17:45:10 +0100 http://status.dnspark.net/#385 Some Web Guiding entries may not redirect properly currently. We are working to resolve the issue.<br /> Sat, 17 Jul 2010 12:49:59 +0100 http://status.dnspark.net/#384 Early this morning, we were the target of a DDoS. The attack has subsided, service is almost back to 100%. We apologize for the trouble.<br /> Sat, 17 Jul 2010 12:19:00 +0100 http://status.dnspark.net/#383 All free DNS services are being moved to their own nameservers. Stay tuned for more details.<br /> Mon, 05 Jul 2010 15:51:11 +0100 http://status.dnspark.net/#382 DNS Rescue customers can now convert their services to Base DNS Hosting seamlessly on the fly.<br /> Fri, 02 Jul 2010 20:11:25 +0100 http://status.dnspark.net/#381 DDoS problems from earlier this morning have been mitigated. ns3 is currently having unrelated problems we're working on.<br /> Fri, 25 Jun 2010 17:49:34 +0100 http://status.dnspark.net/#380 If you have priority support, or are a large customer, please contact us by opening a ticket for information on the current attack.<br /> Fri, 25 Jun 2010 10:37:06 +0100 http://status.dnspark.net/#379 We are seeing a very large DDoS this morning. We're actively working on it. There may be periodic resolution delays.<br /> Fri, 25 Jun 2010 10:24:54 +0100 http://status.dnspark.net/#378 Major headway in the last couple of hours. DNS resolution: 80%. Again, we apologize for the impact this issue has had on our customers.<br /> Sat, 19 Jun 2010 22:29:27 +0100 http://status.dnspark.net/#377 As we continue to monitor the DDoS, it's intensified again and we're actively working on it.<br /> Sat, 19 Jun 2010 18:26:59 +0100 http://status.dnspark.net/#376 Our DDoS systems kicked in quickly and there was only a brief window last night where DNS resolution was delayed. Sorry for the trouble.<br /> Sat, 19 Jun 2010 13:37:00 +0100 http://status.dnspark.net/#375 Again, we are targets of a DDoS attack. We are working to keep the nameservers online. There may be periodic resolution delays.<br /> Sat, 19 Jun 2010 05:31:52 +0100 http://status.dnspark.net/#374 Several of our nameservers are again targets of DDoS like traffic. We are working to keep services online but are seeing resolution delays.<br /> Wed, 16 Jun 2010 10:10:38 +0100 http://status.dnspark.net/#373 We corrected filesystem problems on one of our mail servers that was causing mail to queue. All queued messages are being delivered now.<br /> Sat, 05 Jun 2010 16:50:52 +0100 http://status.dnspark.net/#372 Our team is reviewing additional anti-DDoS measures and redundancy strategies. More later...<br /> Tue, 01 Jun 2010 20:38:14 +0100 http://status.dnspark.net/#371 ns5.dnspark.net connectivity was restored last night.<br /> Tue, 01 Jun 2010 20:34:32 +0100 http://status.dnspark.net/#370 DNS Services at 80%, we're working to restore service to NS5.<br /> Tue, 01 Jun 2010 03:58:44 +0100 http://status.dnspark.net/#369 DNS service currently functioning at around 60%. Working to restore full service. Check http://status.dnspark.com for updates.<br /> Mon, 31 May 2010 18:44:18 +0100 http://status.dnspark.net/#368 DDoS attacks have intensified again. We're working on the problem and additional countermeasures against future attacks.<br /> Mon, 31 May 2010 16:26:46 +0100 http://status.dnspark.net/#367 We are seeing DDoS like traffic to all our nameservers and are working to ensure continued availability of each while this is ongoing.<br /> Sun, 30 May 2010 09:58:06 +0100 http://status.dnspark.net/#366 We've eliminated mail delays and have been monitoring for 24 hours. Some Mail Guiding accounts may still be receiving queued mail.<br /> Thu, 27 May 2010 19:09:35 +0100 http://status.dnspark.net/#365 Our engineers are currently working to resolve delays through Pathfinder and Rescue. Will update when more information is available.<br /> Tue, 25 May 2010 20:50:38 +0100 http://status.dnspark.net/#364 Mail services are under control, engineers are monitoring closely. Pathfinder queues are emptying, may take a few hours to get caught up.<br /> Mon, 10 May 2010 20:25:43 +0100 http://status.dnspark.net/#363 We are seeing routing problems when reaching ns3.dnspark.net. There may be resolution delays on that NS. All other servers are up.<br /> Mon, 03 May 2010 14:31:19 +0100 http://status.dnspark.net/#362 Make that ns2.dnspark.net... Typing on Sunday's can be tedious...<br /> Sun, 02 May 2010 14:19:13 +0100 http://status.dnspark.net/#361 We are currently experiencing problems with nx2.dnspark.net and are working to get it back online.<br /> Sun, 02 May 2010 14:18:29 +0100 http://status.dnspark.net/#360 Mail services have been restored and loop times are within normal ranges again. Sorry for the inconvenience.<br /> Wed, 21 Apr 2010 05:09:09 +0100 http://status.dnspark.net/#359 Engineers are working with our upstream provider to resolve delays with Mail Pathfinder, Crossing, and Rescue.<br /> Wed, 21 Apr 2010 01:21:34 +0100 http://status.dnspark.net/#358 ns2.dnspark.net is back online and answering your queries. Let us know if you have any queries for us.<br /> Thu, 08 Apr 2010 03:39:56 +0100 http://status.dnspark.net/#357 We are experiencing hardware problems with ns2.dnspark.net in London and are working to get it resolved.<br /> Wed, 07 Apr 2010 20:32:22 +0100 http://status.dnspark.net/#356 It's a sunny afternoon and all systems are working diligently without a hitch. We hope this trend continues.<br /> Thu, 01 Apr 2010 22:17:50 +0100 http://status.dnspark.net/#355 At this time mail is flowing smoothly with no delay. We are continuing to monitor the increased mail loads we have been seeing recently.<br /> Thu, 01 Apr 2010 17:09:10 +0100 http://status.dnspark.net/#354 We are still experiencing some delays with our mail services. We are closely monitoring things and will continue until it is resolved.<br /> Wed, 31 Mar 2010 17:36:09 +0100 http://status.dnspark.net/#353 All mail services are operating normally at this time. The delays were resolved within a few hours of the original message.<br /> Fri, 26 Mar 2010 18:13:53 +0100 http://status.dnspark.net/#352 We are working to resolve an issue affecting Mail Pathfinder, Mail Rescue and Mail Guiding. Will update when we have more information. Wed, 24 Mar 2010 16:03:27 +0100 http://status.dnspark.net/#351 We have recently added a new group of mail servers to improve mail delivery. For customers that have firewalls configured to block mail from all IP addresses other than the DNS Park servers should update their firewall rules. Please allow the following subnets: 67.228.184.120/30, 174.36.34.116/30, 67.228.167.236/30, 67.228.51.40/30. Mon, 15 Mar 2010 20:03:27 +0100 http://status.dnspark.net/#350 We are currently experiencing a DDoS attack on 3 of our nameservers. This is causing intermittent resolution problems for some customers.<br /> Sat, 16 Jan 2010 20:39:02 +0100 http://status.dnspark.net/#349 We have fixed the firewall problems that were causing issues with ns1.dnspark.net, delays, and crossing issues. Thanks for your patience.<br /> Fri, 15 Jan 2010 17:27:27 +0100 http://status.dnspark.net/#348 We are experiencing hardware problems on a firewall that is affecting ns1.dnspark.net and a mail crossing server. We're working on it.<br /> Fri, 15 Jan 2010 14:39:57 +0100 http://status.dnspark.net/#347 We discovered and repaired a database fault which was causing the mail update problems. Recent mail svc renewals/purchases are online now.<br /> Thu, 14 Jan 2010 00:15:32 +0100 http://status.dnspark.net/#346 We are currently experiencing problems pushing out new mail configurations. This is affecting renewals of expired mail services.<br /> Wed, 13 Jan 2010 23:47:28 +0100 http://status.dnspark.net/#345 ns1.dnspark.net is back online and operational. We monitored it closely over the weekend and believe all of the delay issues are resolved.<br /> Mon, 14 Dec 2009 20:58:37 +0100 http://status.dnspark.net/#344 NS1 has been taken down for maintenance. We will have it back online later today. All other DNS services are functioning normally.<br /> Sat, 12 Dec 2009 18:55:08 +0100 http://status.dnspark.net/#343 ns1.dnspark.net is currently not updating as quickly as the other nameservers. We are working on the problem.<br /> Sat, 12 Dec 2009 16:10:35 +0100 http://status.dnspark.net/#342 Resolved major upstream network outage. dnspark.com/net, Mail Crossing affected. Public DNS unaffected. All service restored. Monitoring...<br /> Sat, 05 Dec 2009 18:16:16 +0100 http://status.dnspark.net/#341 dnspark.net/com responding slowly for a few minutes - our engineers resolved it and are monitoring - sorry!<br /> Sat, 21 Nov 2009 01:29:21 +0100 http://status.dnspark.net/#340 A power outage in our London DC this morning caused ns2 to be offline for several hours. Power has been restored and ns2 is back online.<br /> Sun, 01 Nov 2009 18:34:38 +0100 http://status.dnspark.net/#339 Keep up with us on the go. We're now on twitter. Follow us at http://ping.fm/Qp8GS<br /> Wed, 28 Oct 2009 00:16:30 +0100 http://status.dnspark.net/#338 Web guiding is taking a beating this evening. We are provisioning additional resources to prevent any further delays in redirection.<br /> Wed, 21 Oct 2009 05:35:33 +0100 http://status.dnspark.net/#337 An outage at rr.com is affecting some traffic to our Seattle datacenter. We are working with RR to restore full connectivity asap.<br /> Fri, 16 Oct 2009 11:53:50 +0100 http://status.dnspark.net/#336 We believe all DNS delays and query issues have been resolved at this time. Thanks.<br /> Tue, 13 Oct 2009 16:22:34 +0100 http://status.dnspark.net/#335 We have had multiple reports of difficulties resolving domains. We are actively working on the problem.<br /> Tue, 13 Oct 2009 16:12:50 +0100 http://status.dnspark.net/#332 www.dnspark.net is operational again. We'll continue to monitor it today to see if the problem appears again.<br /> Sun, 11 Oct 2009 14:57:23 +0100 http://status.dnspark.net/#334 Ok, we spoke too soon. The problem seems to be persistent. We are working to get www.dnspark.net back online. No other svcs are affected. Sun, 11 Oct 2009 14:22:52 +0100 http://status.dnspark.net/#333 dnspark.net was down briefly this morning. It's back online. Please let us know how we can help. Sun, 11 Oct 2009 14:04:08 +0100 http://status.dnspark.net/#331 Web guiding is fully operational again. We have squashed another bug in the process of fixing it. Sorry for the problem. Enjoy your Sunday!<br /> Sun, 04 Oct 2009 18:08:00 +0100 http://status.dnspark.net/#330 We are experiencing problems with web guiding this morning and are actively working to resolve the issue.<br /> Sun, 04 Oct 2009 17:44:26 +0100 http://status.dnspark.net/#329 Just resolved an authentication issue; if you've tried to login recently and been unable to, please try now. Sorry for the inconvenience.<br /> Mon, 28 Sep 2009 19:20:09 +0100 http://status.dnspark.net/#328 One of our Mail Crossing servers is down for maintenance so it has been pulled from the DNS for crossing.mx.dnspark.net. We will get it back into the pool ASAP.<br /> Sat, 26 Sep 2009 00:39:27 +0100 http://status.dnspark.net/#327 Mail Pathfinder delays should be resolved. Mail is flowing smoothly now.<br /> Fri, 25 Sep 2009 04:41:26 +0100 http://status.dnspark.net/#326 We have noticed intermittent delays in the Mail Pathfinder service causing some messages to be randomly delayed. We're working on it. Fri, 25 Sep 2009 00:26:04 +0100 http://status.dnspark.net/#325 To store an offline back-up of your zone files - login, click DNS <br /> Hosting, then Backup Domains.<br /> Fri, 18 Sep 2009 23:30:02 +0100 http://status.dnspark.net/#323 At this time we are the victim of a distributed denial of service attack. ns1.dnspark.net and ns5.dnspark.net are being targeted. If you are experiencing problems and your domain is on one or more of these nameservers, please open a ticket and we will work with you to get your domain back online as quickly as we can. To help use serve you most efficiently, please include the specific domain(s) the ticket pertains to. Tue, 28 Jul 2009 09:00:00 +0100 http://status.dnspark.net/#322 The Maintenance has been completed and our back-end systems are functioning much more smoothly now. Again, we apologize for the delays you've seen in some record record updates and site usability. Thanks for your patience. If you are in need of technical support, please open a ticket from within your account and one of our engineers will respond back ASAP.<br /> <br /> ------------------------------------------------------<br /> <br /> The DNS Park Control Center will be offline for emergency database maintenance beginning at 11PM CDT on 07/02/2009 until 2AM CDT 07/03/2009. We do not anticipate needing the entire maintenance window, but are estimating conservatively to help our customers plan.<br /> <br /> Due to excessive database loads causing extremely poor web response times and some delays to updating records we are upgrading hardware.<br /> <br /> DNS, Mail, and Web services will NOT be affected.<br /> <br /> We apologize for any inconvenience this maintenance may cause.<br /> <br /> Thank you for using DNS Park. Thu, 02 Jul 2009 23:00:00 +0100 http://status.dnspark.net/#321 This issue has been resolved.<br /> <br /> We are currently performing some emergency maintenance on our network that may affect connectivity to the following servers:<br /> ns1.dnspark.net<br /> xfr2.dnspark.net<br /> <br /> During this time, connectivity may be intermittent. We will update this status as soon as the maintenance is complete. Tue, 16 Jun 2009 15:38:08 +0100 http://status.dnspark.net/#320 This issue has been resolved and www.dnspark.net is functioning normally.<br /> <br /> Our customer portal, www.dnspark.net, experienced a period of unavailability this evening. All of our public nameservers remained operational, all customer DNS records continued to advertise. We apologize for this inconvenience. Sat, 13 Jun 2009 03:30:08 +0100 http://status.dnspark.net/#319 This maintenance has been completed and ns2.dnspark.net is functioning normally.<br /> <br /> ns2.dnspark.net is currently undergoing some emergency maintenance, query results may be delayed. We will restore it to full functionality as soon as possible. Tue, 02 Jun 2009 08:36:08 +0100 http://status.dnspark.net/#318 The problem has been resolved as of 2009-05-24 21:05:36.<br /> <br /> We are currently experiencing problems with the dynamic DNS service. We are actively working to resolve the issue. Sun, 24 May 2009 00:36:08 +0100 http://status.dnspark.net/#317 This issue has been resolved.<br /> <br /> We are currently experiencing high loads on our database servers and are working to correct the problem. Access to the control center to make changes may be delayed. Mon, 18 May 2009 18:06:05 +0100 http://status.dnspark.net/#316 We have resolved the issue with ns5 and all zones are updating correctly now. Wed, 29 Apr 2009 01:00:00 +0100 http://status.dnspark.net/#314 Our engineers are currently working on an issue that is delaying some zone updates to ns5.dnspark.net. We will have it resolved as soon as possible. This issue is not affecting our other public nameservers ns1-ns4.dnspark.net. We will update this Status Page when we have relevant information. Wed, 29 Apr 2009 00:24:00 +0100 http://status.dnspark.net/#312 Our engineers have been working on a database issue related to Mail Crossing. Mail Crossing users may have encountered some authentication issues over the past 24 hours. We believe we have corrected the problem and all Mail Crossing authentications should be occurring without issue. We appreciate your patience while we have worked through this issue. Sun, 28 Dec 2008 23:36:00 +0100 http://status.dnspark.net/#310 We hope everyone has a blessed and Merry Christmas. Our offices will be closed from December 24, 2008 until January 5, 2009. Our support department will continue to answer tickets and priority support requests. <br /> <br /> We look forward to serving you in 2009! Wed, 24 Dec 2008 18:36:17 +0100 http://status.dnspark.net/#308 Update: This issue has been resolved currently and we are working to prevent it from happening again. <br /> <br /> We are currently working on resolving the delays in Mail Pathfinder and Mail Guiding. Please check the status page at <a href="http://status.dnspark.net/">http://status.dnspark.net/</a> for details on the delays. Thu, 23 Oct 2008 18:04:00 +0100 http://status.dnspark.net/#306 We are currently working through an issue with Mail Crossing authentication and will have it resolved as soon as possible. Mon, 13 Oct 2008 18:04:00 +0100 http://status.dnspark.net/#304 All DNS Rescue customers, as well as any DNS Hosting customers that are running your own slave nameservers will be affected. Up to this point, all of our public nameservers have allowed AXFR requests to and from authorized hosts. After October 17, 2008, our public nameservers will no longer allow zone transfers. Zone transfers both to and from DNS Park will come from two devices. After October 17, 2008, the only servers that will perform zone transfers at DNS Park be <b>207.58.144.109</b> and <b>74.86.17.184.</b> <br /> <br /> Please add the above IPs to any ACLs you have in place for zone transfers to or from your servers. After October 17, 2008 all other IP addresses may be removed from your configuration. <br /> <br /> <b>NOTE: DO NOT CHANGE ANY DNS SERVERS IN YOUR SOA OR AT YOUR REGISTRAR.</b> <br /> <br /> If your system is configured to use TSIG for secure zone transfers, the default configuration, no action is required on your part. Fri, 10 Oct 2008 14:26:06 +0100 http://status.dnspark.net/#302 We are currently the target of a DDoS attack. The attack has been ongoing for a week but has significantly intensified as today. Please check the status page for details on which nameservers are online and available. Response times may be slow to respond sporadically. We will keep you informed of the latest updates. Thank you for your patience. Thu, 25 Sep 2008 23:12:12 +0100 http://status.dnspark.net/#292 We wanted to make everyone aware of that we have recently completed a set of upgrades to the Web Guiding service that should better stabilize the service and provide superior resiliency to prevent any problems with the service. Please let us know if you have any questions or comments. Sat, 26 Jul 2008 03:03:25 +0100 http://status.dnspark.net/#288 Several of our customers have noticed a CERT Advisory indicating the presence of a vulnerability in the DNS protocol that can affect recursive DNS services. <br /> <br /> Our engineers reviewed the Advisory early this morning when it was released. DNS Park does not offer any form of recursive DNS services, so this Advisory does not apply. <b>None of our servers, and none of your DNS records are at risk.</b> <br /> <br /> For your security, DNS Park vulnerability tests all of our systems/servers daily and responds to any new alerts immediately. <br /> <br /> Although this specific Advisory does not apply to our servers, we will be continuing to follow our standard upgrade/patch schedule and expect to have our servers updated within the next 72 hours. Tue, 08 Jul 2008 21:00:00 +0100 http://status.dnspark.net/#286 The datacenter housing ns3 has restored connectivity to ns3 and it is advertising normally. Mon, 02 Jun 2008 10:08:00 +0100 http://status.dnspark.net/#284 We have received reports of a possible fire in the datacenter and that emergency services are on-site. We will assess the status of ns3 and get it back online as soon as possible. Sun, 01 Jun 2008 00:01:00 +0100 http://status.dnspark.net/#282 The datacenter housing ns3.dnspark.net is currently experiencing major connectivity issues. DNS lookups to ns3.dnspark.net are not being answered. Our staff is working with the DC to return connectivity as soon as possible. We will post an update if/when we receive more information. Thank you for your patience. Sat, 31 May 2008 23:33:00 +0100 http://status.dnspark.net/#281 MAIL PATHFINDER CUSTOMERS PLEASE READ <br /> All customers who have firewalled off their mailservers to Mail Pathfinders' servers need to add the following hostnames/IPs to their allow lists as soon as possible. We will be adding these servers to the Mail Pathfinder pool soon to increase capacity. <br /> <br /> wa140-pf1.mx.dnspark.net 67.228.192.140 <br /> wa141-pf1.mx.dnspark.net 67.228.192.141 Fri, 11 Apr 2008 20:00:00 +0100 http://status.dnspark.net/#279 We are currently working to resolve mail delays through Mail Pathfinder. <br /> <br /> Our engineers are actively monitoring the mail queues and taking specific action where appropriate to remove bottlenecks. <br /> <br /> Additionally, we will be adding capacity to the Mail Pathfinder system to prevent further delays from occurring. We will update you via an Announcement, the Status Page, and an email of the new hostnames/IPs. Fri, 11 Apr 2008 17:23:00 +0100 http://status.dnspark.net/#278 Last night we introduced a major upgrade to our back-end systems that will result in quicker updates to our nameservers, more reliable dynamic updates and also set the stage for several new features that will be released in the future. <br /> There were some minor issues to deal with resulting from the upgrade, but they have been resolved now and all systems are functioning as expected. Tue, 08 Apr 2008 19:48:00 +0100 http://status.dnspark.net/#277 We're currently experiencing some issues from a network upgrade last night that are randomly affecting some domains on some of our nameservers. Our staff is working to resolve the situation as soon as possible. We will post back here when we have more information. Tue, 08 Apr 2008 16:00:00 +0100 http://status.dnspark.net/#274 Yesterday, we identified an issue with one of our Mail Pathfinder servers and removed it from the server pool while our staff investigated and corrected the issue. That issue has been addressed and the server is back in the production pool, bringing Mail Pathfinder back to full capacity. Tue, 04 Mar 2008 07:00:00 +0100 http://status.dnspark.net/#272 Service to dnspark.net has been restored. Again, we apologize for the inconvenience. Sun, 24 Feb 2008 22:45:00 +0100 http://status.dnspark.net/#270 Our engineers are currently working on an issue with dnspark.net, so accessibility may be intermittent while we get it resolved. We regret this inconvenience and are working to restore functionality as quickly as possible. Sun, 24 Feb 2008 19:04:00 +0100 http://status.dnspark.net/#269 All systems are functioning normally. We apologize for the inconvenience. Please open a Support Ticket if you experience any issues specific to your account or domains. Fri, 22 Feb 2008 15:45:00 +0100 http://status.dnspark.net/#267 We are continuing to work on resolving some issues related to last night's maintenance window. If you are having problems updating records in your zone, please check back here periodically for updates. We apologize for any inconvenience. Fri, 22 Feb 2008 13:00:00 +0100 http://status.dnspark.net/#266 We will be performing some maintenance that will require us to set the system in a read-only mode. You will be able to view your records, but not modify them. The maintenance should take approximately one hour to complete. <br /> <br /> UPDATE: Maintenance was completed at 20:00 and changes can be made to your records again. Fri, 22 Feb 2008 01:39:32 +0100 http://status.dnspark.net/#264 If you use <a href="http://www.opendns.com">OpenDNS</a> for your recursive DNS needs, the new <a href="http://www.dnsomatic.com">DNS-O-Matic</a> has just been released to help you dynamically update your information at one location. By using one of many software solutions (<a href="https://www.dnsomatic.com/wiki/software">https://www.dnsomatic.com/wiki/software</a>) you simply make one update to the DNS-O-Matic and it will update your dynamic DNS hosts here at DNS Park. In your OpenDNS settings make sure you specify your dynamic DNS username and password and not your normal login information. We hope you find this a useful addition just as the <a href="http://www.opendns.com">OpenDNS</a> folks do. Mon, 03 Dec 2007 15:39:18 +0100 http://status.dnspark.net/#262 ns1.dnspark.net is back online. We are working with the datacenter staff to determine the cause of the network outage and reduce the probability of it occurring again. Thanks for your patience. Sat, 20 Oct 2007 15:11:00 +0100 http://status.dnspark.net/#260 At approximately 7:52EDT, ns1.dnspark.net became unavailable. Our monitoring systems detected the event immediately and alarmed. We are working with our datacenter staff to restore connectivity as soon as possible. All testing indicates the server itself is online, but there is a network routing problem preventing the public internet from reaching the server. Sat, 20 Oct 2007 13:52:00 +0100 http://status.dnspark.net/#259 Several new changes have gone into the control center. The largest of which is a revamped shopping cart. Many other small changes have been put in as well fixing various bugs or improving application security. Please contact support if you have any trouble. <br /> <br /> Additional changes are on the horizon including many new resource record types that have been requested. Stay tuned. Fri, 28 Sep 2007 03:15:31 +0100 http://status.dnspark.net/#257 NS3 has been restored and is currently advertising. We will be monitoring the server closely for the next 24-48 hours to ensure it is running optimally. Wed, 29 Aug 2007 07:19:00 +0100 http://status.dnspark.net/#255 ns3.dnspark.net is currently unavailable and our Support Staff is working with the datacenter to determine the nature of the issue and to bring the server back online as soon as possible <br /> <br /> We will post back when we have more information. Wed, 29 Aug 2007 03:44:00 +0100 http://status.dnspark.net/#253 Our Merchant Gateway is back online and credit card orders can be processed without issue. Tue, 28 Aug 2007 03:33:00 +0100 http://status.dnspark.net/#251 The Merchant Provider that DNS Park uses for credit card transactions is currently experiencing a network outage. <br /> <br /> We are unable to process credit card purchases due to this outage and are working with our provider to restore the service as soon as possible. <br /> <br /> Please open a Support Ticket if this outage inhibits you from renewing expiring services. Otherwise, we will update this announcement when the problem is resolved and you can proceed with purchases then. Mon, 27 Aug 2007 22:49:00 +0100 http://status.dnspark.net/#249 ns2.dnspark.net is back online with new hardware. Mon, 30 Jul 2007 20:22:34 +0100 http://status.dnspark.net/#247 ns2.dnspark.net is down temporarily due to a hardware failure. The system is being rebuilt and should be available shortly. Mon, 30 Jul 2007 16:20:00 +0100 http://status.dnspark.net/#245 The scheduled upgrades for ns2.dnspark.net and ns4.dnspark.net are complete. Please let us know if you have any questions or concerns. <br /> <br /> As a reminder: <br /> The old ns2.dnspark.net will be taken offline July 20, 2007. <br /> The old ns4.dnspark.net will be taken offline July 27, 2007. Sat, 14 Jul 2007 05:23:35 +0100 http://status.dnspark.net/#243 <b>NOTICE</b>:If you have not been receiving this information via email, please ensure your spam filters are allowing messages from @dnspark.com. This is simply a recap of messages previously sent. <br /> <br /> ns2.dnspark.net upgrades and ns4.dnspark.net upgrades <br /> <br /> ns2.dnspark.net and ns4.dnspark.net are in the process of being upgrade. <br /> As part of the upgrades in network infrastructure and system hardware <br /> we are changing IP addresses for these hosts. Most customers will not be <br /> affected in any way by these changes. The changes will happen seamlessly <br /> without service interruption. <br /> <br /> The new servers are online and ready to answer queries. These systems <br /> have an identical configurations to the current systems with the <br /> exception of IP addressing. <br /> <br /> Customers with secondary nameservers that perform zone transfers from <br /> ns2.dnspark.net should note the new IP address. The new IP address of <br /> ns2.dnspark.net is 83.170.90.100. Please update your configuration to <br /> reflect the new IP address. <br /> <br /> Customers with secondary nameservers that perform zone transfers from <br /> ns4.dnspark.net should note the new IP address. The new IP address of <br /> ns4.dnspark.net is 209.160.66.110. Please update your configuration to <br /> reflect the new IP address. <br /> <br /> DNS Rescue customers will need to update configuration if you have <br /> IP based access controls setup for zone transfers, or have firewall rules <br /> setup to restrict zone transfers from a limited number of addresses. Zone <br /> zone transfers will take place from 83.170.89.43 and 209.160.65.32. Please <br /> add these addresses to your ACLs and firewall rules where appropriate. <br /> If you rely on TSIG security to restrict zone transfers you should not need <br /> to make any changes. <br /> <br /> Customers with branded DNS hosting services that are paid and up to date, <br /> please contact us for new IP address assignments. You will be required to <br /> update your host records for the branded nameserver IP and update your <br /> domain registrars information. Please contact us soon. <br /> <br /> All customers should have any configurations updated no later than July 6, 2007. <br /> <br /> The official cut-over time for ns2.dnspark.net is <br /> July 6, 2007 11:00pm-02:00am CDT (GMT-5). <br /> The current ns2.dnspark.net will be taken offline July 20, 2007. <br /> <br /> The official cut-over time for ns4.dnspark.net is <br /> July 13, 2007 11:00pm-02:00am CDT (GMT-5). <br /> The current ns4.dnspark.net will be taken offline July 27, 2007. <br /> Thu, 05 Jul 2007 17:57:21 +0100 http://status.dnspark.net/#241 All Mail Pathfinder services have returned to normal. Tue, 19 Jun 2007 23:00:00 +0100 http://status.dnspark.net/#239 One of our Mail Pathfinder servers was causing delays in mail delivery, but we have identified the problem and removed that server from production until it is resolved. Tue, 19 Jun 2007 17:44:00 +0100 http://status.dnspark.net/#237 Power has been restored to the system and it is fully operational again. Wed, 13 Jun 2007 22:48:55 +0100 http://status.dnspark.net/#235 At approximately 15:00, ns1.dnspark.net became unavailable. Our monitoring systems detected the event immediately and alarmed. We have been working with the Datacenter staff to determine the source of the problem. The server itself is functioning, but we've been told there was a massive hail storm that took out a portion of the power to the Datacenter, and apparently the back-up power systems have failed as well. They are working to restore power and connectivity. We don't believe Datacenters should have power problems, so rest assured, when the problem is resolved we will be escalating this issue as far as we need to in order to ensure this does not happen again. Wed, 13 Jun 2007 21:58:00 +0100 http://status.dnspark.net/#233 As of approximately 04:30 CDT (09:30 GMT) services were restored for ns4.dnspark.net. All services are fully operational at this time. Thank you for your patience as we work to further improve our response capabilities to these types of attacks. Sat, 02 Jun 2007 16:57:40 +0100 http://status.dnspark.net/#229 We have been working internally and with our upstream providers to mitigate the DDoS attack we've been experiencing. Throughout the day, we've taken various steps and at this time connectivity has been restored to NS1, NS2, NS3, & NS5. We are working with the datacenter that NS4 is located in to bring that back as soon as possible. <br /> <br /> Additionally, we've already begun reviews internally to determine actions we need to take to minimize the probability of an event like this occurring in the future. Our discussions have ranged from increased reliability from our providers, to internal policies, to more effective communications with you, our customer, during events like this. <br /> <br /> Please continue to check this page for current status updates. Fri, 01 Jun 2007 18:58:00 +0100 http://status.dnspark.net/#225 Earlier this morning, our remaining servers came under attack as well, in addition to new IPs we began routing through yesterday. Our staff is continuing work with our own systems and our upstream providers to get all systems back online as soon as absolutely possible. NS5 is currently responding to queries and we expect to have NS3 & NS1 online soon. Rest assured, we are doing everything we can to keep your zones available. Fri, 01 Jun 2007 13:33:00 +0100 http://status.dnspark.net/#221 The Good: ns3.dnspark.net is fully operational. <br /> <br /> The Bad: ns2.dnspark.net and ns5.dnspark.net are still degraded by the ongoing attack. <br /> <br /> The Ugly: A new DDoS attack has begun on the web guiding service. Our systems saw some slight delays initially, but are fully operational now that we've engaged all of our anti-ddos hardware against the attack. When it rains, it pours. Fri, 01 Jun 2007 00:40:57 +0100 http://status.dnspark.net/#217 The distributed denial of service (DDoS) attack is still in progress. We have rerouted traffic for each of the nameservers to backup locations to resume service while the attack continues. There may be some continued delays for the next few hours, but services should be operational. Thu, 31 May 2007 14:56:07 +0100 http://status.dnspark.net/#213 At this time we are the victim of a distributed denial of service attack. ns2.dnspark.net, ns3.dnspark.net, and ns5.dnspark.net are being targeted. If you are experiencing problems and your domain is on one or more of these nameservers, please open a ticket and we will work with you to get your domain back online as quickly as we can. To help use serve you most efficiently, please include the specific domain(s) the ticket pertains to. Thu, 31 May 2007 09:30:00 +0100 http://status.dnspark.net/#209 www.dnspark.net was unavailable for a period early this morning due disk problems on the shared storage device. The problems were cleared up and everything is back online. Fri, 06 Apr 2007 13:00:15 +0100 http://status.dnspark.net/#205 One of our Web Guiding servers has become a target of a DoS attack. We are in the process of rerouting all Web Guiding customers to another of our Web Guiding servers. Mon, 12 Feb 2007 18:10:00 +0100 http://status.dnspark.net/#201 In response to customer feedback and after going through an internal audit for security weaknesses, we have taken multiple steps to better secure our system from outside attacks. <br /> <br /> As a result, we will no longer allow your login user to control dynamic DNS updates. All users wanting to dynamically update hosts must create one or more new dynamic DNS user(s). Dynamic updates will fail until you have created at least one dynamic DNS user in your account. You can create new DDNS users from directly in your account at <a href="https://www.dnspark.net/dynamicusers.php">https://www.dnspark.net/dynamicusers.php</a> <br /> <br /> We apologize for any inconvenience this may cause, but we strongly believe this will further strengthen the security of your account to prevent unauthorized access and provide you with additional flexibility to use multiple usernames and passwords for dynamic DNS update clients. Wed, 10 Jan 2007 00:19:00 +0100 http://status.dnspark.net/#189 We already utilize multiple anti-ddos hardware technologies upstream at several facilities to help us mitigate these types of attacks and we were not able to stop the most recent attacks effectively. Our upstream providers could only provide limited filtering due to the distributed nature of the attacks. All of the facilities we co-locate equipment in and/or lease equipment from are fully gigabit connected and bandwidth is generally not the bottleneck but rather the rate at which our servers can process the information. <br /> <br /> We are looking at other technologies to further globally distribute our systems to limit any failures to geographic locales while allowing other areas to remain fully operational. Additionally we are reviewing our existing hardware capacity to determine if we can handle loads many times our normal operating loads. <br /> <br /> In the short term we have updated all those affected to utilize all 5 of our nameservers. The attacks were centered around only 3 of the 5 this time around. Our customers using the two unaffected nameservers saw a slight degredation in performance but not a complete outage. By adding the additional nameservers to all of our customers we should be able to provide a better footprint of servers for everyone while we add additional technologies on the backend in preparation for future attacks. <br /> <br /> If you are an existing customer and wish to have your domain listed on all of our nameservers, please contact support and we can get the remaining nameservers added. <br /> <br /> Please let us know if you have any questions and we'll be glad to answer them for you. Fri, 01 Dec 2006 05:21:41 +0100 http://status.dnspark.net/#185 ns1.dnspark.net is back online though still under attack. We have noticed some delays in response but we expect to have that cleared up shortly. Wed, 29 Nov 2006 14:55:34 +0100 http://status.dnspark.net/#181 ns3.dnspark.net is back online and fully operational. We are still working on ns1.dnspark.net to resolve the final issues. Tue, 28 Nov 2006 04:12:32 +0100 http://status.dnspark.net/#177 As an update, we have been continually working with our providers to contain the distributed denial of service attack. The ongoing attack is extremely large and from thousands of sources. ns1.dnspark.net and ns3.dnspark.net are still affected by the attack. If you are experiencing any delays, please feel free to contact us and we will be glad to help. Please include the specific domain(s) the problem pertains to so we can efficiently help each of you. Sun, 26 Nov 2006 23:13:30 +0100 http://status.dnspark.net/#173 As of 15:42 CDT the attack has ceased against ns5.dnspark.net. We are still working to restore service to ns1.dnspark.net and ns3.dnspark.net. Sun, 26 Nov 2006 22:48:14 +0100 http://status.dnspark.net/#169 At this time we are the victim of a distributed denial of service attack. ns1.dnspark.net, ns3.dnspark.net, and ns5.dnspark.net are being targeted. If you are experiencing problems and your domain is on one or more of these nameservers, please open a ticket and we will work with you to get your domain back online as quickly as we can. To help use serve you most efficiently, please include the specific domain(s) the ticket pertains to. Sun, 26 Nov 2006 11:41:30 +0100 http://status.dnspark.net/#161 We are currently experiencing delivery delays for Mail Pathfinder and Mail Guiding. We are aware of the problem and actively working to resolve it. Wed, 01 Nov 2006 00:42:05 +0100 http://status.dnspark.net/#157 All DNS services are fully operational at this time. Wed, 25 Oct 2006 18:37:11 +0100 http://status.dnspark.net/#153 We have mitigated the initial attack and services have been restored at this point. We are still working with one facility to restore ns2 to full capacity. Wed, 25 Oct 2006 16:50:36 +0100 http://status.dnspark.net/#149 We are currently experiencing a severe degredation of services due to a denial of service attack. We are working to restore services as quickly as possible. Wed, 25 Oct 2006 16:33:18 +0100 http://status.dnspark.net/#145 We are currently experiencing problems with our credit card processor. We are working to resolve the problem and hope to have everything back online shortly. Fri, 07 Jul 2006 16:46:28 +0100 http://status.dnspark.net/#197 The failed hardware is being replaced and services should be coming back <br /> online by 11:30 CST (GMT -5). The Web Guiding and Web Camping services <br /> will be the first services brought up and tested, followed by the DNS <br /> Park websites. <br /> <br /> We thank you for your patience. We are already working to reschedule <br /> hardware and infrastructure upgrades planned later for this year to <br /> ensure this doesn't happen again in the future. <br /> <br /> If you have any questions you can contact us at parkrangers@dnspark.com. <br /> We will get to each request as quickly as possible. Additional <br /> notifications will be sent out as services are brought back online. Tue, 07 Feb 2006 17:25:00 +0100 http://status.dnspark.net/#193 February 7, 2006 03:30 CST <br /> <br /> An unexpected hardware failure in one of our firewalls has caused all <br /> web services to become unavailable. We are actively working on restoring <br /> services and should have a solution in place within the next few hours. <br /> During this time Web Guiding, Web Camping, Dynamic DNS Updates, and the <br /> DNS Park websites will be unavailable. <br /> <br /> Earlier there were delays in mail delivery initially caused by the <br /> firewall failures, but those delays have been remedied and mail services <br /> are passing mail at normal rates. <br /> <br /> Since our online support ticket system is unavailable, please contact us <br /> at parkrangers@dnspark.com if you have questions. We will get to each <br /> request as quickly as possible. Notifications will be sent out as <br /> services are restored. Tue, 07 Feb 2006 10:30:00 +0100 http://status.dnspark.net/#137 Over the next several weeks we will be upgrading multiple areas of the web-based control center to resolve several bugs and enhance the ease of management. The control center may be unavailable at times during our maintenance windows to in order to perform the upgrades. If you have any questions or concerns, please feel free to contact us via the support system. Thank you for your patience as we make these improvements. Tue, 24 Jan 2006 22:14:39 +0100 http://status.dnspark.net/#133 At this time our credit card merchant is having problems and causing purchases to fail with an 'unknown database error'. If you are having trouble purchasing services you may use PayPal or you may contact us at billing@dnspark.com and we can issue and invoice for the services that can be paid later. Tue, 24 Jan 2006 20:29:16 +0100 http://status.dnspark.net/#129 We hope everyone had a blessed Christmas and New Year with their families. We look forward to another great year. <br /> <br /> The DNS Park Team Mon, 02 Jan 2006 15:49:01 +0100 http://status.dnspark.net/#125 Our credit card merchant is currently having problems with their system and credit card purchases are not working at this time. We are working to see the problem resolved as quickly as we can. Thu, 10 Nov 2005 15:02:48 +0100 http://status.dnspark.net/#121 We are being forced to change the IP address of ns1.dnspark.net and ns1.dnspark.com since our service provider is reallocating addresses. Effective October 31st ns1 will only answer to the new IP address. The new addresses are as follows:<br/> <br /> <br/> <br /> ns1.dnspark.net - 64.34.197.141<br/> <br /> ns1.dnspark.com - 64.34.209.236<br/> <br /> <br/> <br /> All DNS Rescue customers should ensure that we can continue to perform zone transfers from their master if they are using IP based restrictions. Sat, 15 Oct 2005 16:06:33 +0100 http://status.dnspark.net/#117 DNS Park is in the process of moving some of our support staff out of our Houston, Texas area. We do not expect any delays in getting to support requests, but there may be some delays since part of our staff are in transit to other areas and others ready themselves for the approaching hurricane Rita. Thank you for your support. We will keep your critical services running throughout the storms in our area. We do not expect any service interruptions in any of our data centers. Thu, 22 Sep 2005 18:43:25 +0100